If you cannot find the answers you are looking for below, please don't hesitate to reach out to us by email: info@goldeneagelfarms.us
Typically Orders are packed and shipped in 1-3 days. From there, arrival will be determined by the shipping service you selected. You will receive an email confirming that your order has shipped and most services also will have a tracking number that will be included in that same email. To read more: shipping policy
This has been more common with the strain on the shipping carriers during the pandemic. In our experience, the packages usually arrive within a day or two. If you've already waited these extra days and it still hasn't arrived, please first check with the carrier before contacting us.

If you have received a damaged or defective product, please send us a pic via email at info@goldeneaglefarms.us We will be happy to refund or replace your purchase.

Please make sure that you follow below steps:

1) Go to View Cart

2) Check the box to agree with the terms and conditions and click "proceed to checkout"

3) A) If you are using a phone or tablet: click on "order summary" at the top of the checkout page, a drop-down menu will appear. There you will see the box to enter the discount code. Any codes that have been applied already will be displayed. (only one code is allowed)

B) If you are using a computer: the order summary will be displayed to the right of the contact information. Enter your code in the box. Any codes that have been applied already will be displayed. (only one code is allowed)

4) The discount will be applied once you click "apply" (unless there is a discount code already applied; only one is allowed)
If you try one of our products, and find it unsatisfactory, please reach out to us. We will generally have you return the unused portion of the product back to us in it's original packaging and exchange it for a like-kind product. (up to $70).
Hemp flower can be smoked, vaporized, or made into a tea. People also have used it in baking and it’s possible to extract the oils in an MCT or olive oil or even ethanol. Most folks will smoke hemp flower, either in pipe or ground up and rolled in paper, it’s certainly the easiest and cheapest method of taking in the active compounds. We prefer vaporizing the hemp buds using a vaporizing device, that way all you get is the oils and much less carbon and partially combusted materials. Making a tea is another way to get the goodness directly from the hemp buds. You can combine it with another of your favorite teas, make it straight up, or put it in the grinder with your coffee! Using any of these beverage options you will enjoy the benefits of the raw form of the cannabinoids because they will not get hot enough to convert from their acidic forms. So if you're looking for the CBDa or CBGa forms of the cannabinoids, drink up!

The 2018 Farm Bill made hemp all parts and derivatives of the hemp plant legal, so long as they contain less than 0.3% delta-9 THC. It also made it legal to ship to all 50 states. Some state's police departments have pushed back on this and so it may not be legal to use hemp flower in public. Check with your state's laws by visiting our Hemp Laws By State Blog

We ship to every state in odorless discrete packaging, and if the shipment gets dropped for some reason, we'll send it again, just give us a heads up info@goldeneaglefarms.us .

The best way to store hemp flower is in an air tight container in a cool dark place.

How long can you store hemp flower?

If stored properly, hemp flower can last several months to a year, though humidity and temperature need to be carefully monitored, and it must be kept dark.
Some of our strains ended up with seeds. When this happens, we heavily discount the buds and clearly label them prior to your purchase. Occasionally there will be a seed in some of our other strains. Unfortunately there is not much we can do about this as we grow all of our hemp outdoors in the sun and soil of California. There is occasional pollen drift from neighbor farms and gardens, leading to occasional seeds.
It sounds like you've purchased an untrimmed refill of our hemp flower. We do this to keep our prices low, typically we add 30-50% more to make up the difference. We understand that many of you don't want trim the buds yourself, so If you would like clean trimmed version, please select that option next time.